Platform

Human expertise
and built-in AI Models

The Bytek Prediction Platform uses advanced, customizable artificial intelligence models to enrich customer data, offering useful insights and predictions about customer behavior. Developed by our Data Science team, these models adapt to each company's specific needs and goals.

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The Bytek Prediction Platform uses advanced, customizable artificial intelligence models to enrich customer data, offering useful insights and predictions about customer behavior. Developed by our Data Science team, these models adapt to each company's specific needs and goals.

Interests

The model assigns a label indicating a thematic or product interest to each page on the site. Once the labels are assigned, it analyzes how the user navigated through the different interests.

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The applied approach is based on embeddings, which transform texts into numerical vectors while retaining their semantic meaning. This transformation makes it possible to compare content and effectively assign thematic or product labels. Then, a proprietary algorithm uses this information to associate interests with users, enabling companies to optimize recommendations, marketing campaigns, and cross-selling and upselling strategies.

Meticulosity

The model assigns interests by analyzing both individual and collective user behavior.

Determinism

The model ensures consistent and replicable results at each run

Cross-sectional Analysis

The model interprets content regardless of its collocation, correctly attributing it to the user.

AI RFM Clustering

The model segments customers by considering their level of engagement with the brand, as measured by recent interaction, frequency of contact and economic value generated.

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RFM analysis leverages the K-Means algorithm to deliver accurate and efficient segmentation. This approach analyzes multiple customer attributes, handles large data volumes, and dynamically adapts to new inputs, providing precise, scalable, and continuously updated segments. The resulting segments enable companies to focus on their most strategic customers, optimizing targeted campaigns and engagement initiatives.

Customized clusters

The model divides customers into specific categories, defined according to the company's requirements and goals.

Flexibility

The monetary variable is customizable according to business needs, allowing metrics such as profit margin to be analyzed.

Continuous Learning

The model updates with new data, ensuring always current segmentations and rapid response to changes in user behavior.

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Action Prediction

A predictive model that assigns each lead a score reflecting their probability of taking a specific action, such as making a purchase, subscribing to a newsletter, or scheduling an appointment.

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The analysis integrates CRM information with behavioral data, such as pages visited, sessions, channels, events, and downloads. After dimensionality reduction, the most relevant variables are selected for modeling. Next, different approaches are tested, including data-driven, shrinkage and ensemble methods. The process concludes with a validation phase to identify the model best suited to provide representative results for the brand.

Predictive Accuracy

The selection of variables affecting the probability of an action is made according to client characteristics, ensuring accurate results.

Variables Calculated

Key variables for predicting a lead's action are often calculated, such as interests or clusters, identifiable through the platform's other models.

Adaptability

The model is selected considering computational efficiency, speed of execution and, most importantly, a thorough preliminary analysis of the data.

Predictive LTV

The model estimates a customer's lifetime value based on their past behavior and transactional data, helping brands identify the most valuable customers and plan long-term strategies more effectively.

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The estimation of the predictive cLTV is based on three key aspects: the customer's average monetary value, the number of products he or she will buy within a certain period, and his or her probability of “survival” in the following months. To estimate these values, we use an approach that mixes probabilistic methods of estimating distributions and classification algorithms.

Sophistication

The model integrates several methodologies, ensuring more accurate and reliale predictive estimation.

Timing Accuracy

Forecast times are calculated very
accurately based on the availability
of customer data

Rigorous Training and Validation

These steps are conducted with the utmost care to ensure reliable predictions of future customer behavior.